Returns & Exchanges

We want you to be 100% satisfied with your purchase, which is why we offer a 60-day money-back guarantee on all Dr. Kellyann products. If you are not happy with your results, simply reach out to our team to initiate a return for a full refund of the purchase price.

1

Initiate Your Request

Contact our customer support team via email or our online portal within 60 days of your purchase to receive a Return Merchandise Authorization (RMA) number.

2

Package Your Items

Securely pack the unused portion of your product or empty containers in the original packaging, clearly marking the RMA number on the outside of the box.

3

Ship It Back

Send your package to our designated fulfillment center using a trackable shipping method to ensure your return is received and processed safely.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing